NutraSential Return Policy

At NutraSential, we strive to ensure that you are completely satisfied with our products. We understand, however, that sometimes a product may not be what you expected. In that rare instance, we have outlined our return policy below:

Return Eligibility:

• We accept returns of products that are unopened and in their original packaging.

• Items must be returned within 30 days of the original purchase date.

How to Initiate a Return:

• Contact Us: Before returning your product, please contact our customer service team to initiate the return process. We will provide you with a Return Merchandise Authorization (RMA) number.

• Prepare Your Return: Pack the item securely, ensuring the product remains unopened and in its original packaging. Include the original receipt or proof of purchase along with a note stating your RMA number.

• Ship Your Return: Send your return to the address provided by our customer service team. Please note that return shipping costs are the responsibility of the customer and are non-refundable.

Refund Process:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund based on the condition of the product.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Exceptions / Non-Returnable Items:

• Please note that we cannot accept returns on opened or used products.

• Sale items are final sale and cannot be returned.

Questions:

If you have any questions regarding your return, please contact us. Our customer service team is here to help!

We value your business and want to make sure that your experience with NutraSential is always positive. Thank you for understanding our return policy.